Spa Etiquette

For the safety of children, and the enjoyment of all clients please refrain from bringing children to the spa, unless they have a scheduled appointment. All younger guests having a service must be accompanied by a parent or guardian at all times.

 For the enjoyment of all guests, please silence your cell phone prior to entering the spa area.

If visiting us for the first time, please arrive at least 15 minutes prior to your appointment so that you may complete a client profile form.

If enjoying a spa appointment please arrive at least 15 to 20 Minutes prior to your appointment time, so that you may begin to mentally relax and physically prepare by changing into a robe, and ensure the full amount of time needed for the treatment. Also, enjoy a complimentary footbath prior to your appointment and heighten your spa experience.

When receiving any chemical service please allow time to change into a robe, to ensure the safety of your clothing.

Please allow 24 hours notice when cancelling or rescheduling appointments. For those appointments that require a deposit, 72 hours notice is needed when cancelling to receive a refund on your deposit. If cancelling within 24 hours, the card on file will be charged. Thank you.

We are committed to giving you quality service. If for any reason you are not completely satisfied with the quality of your service, please notify us immediately and we will gladly re-perform the service to your satisfaction.

Gift Cards are non- refundable and not redeemable for cash.

All gratuities must be in cash only.

In Beauty ~ Ashley Thompson